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Excel Password Clearer Frequently Asked Questions:

1What is Excel Password Clearer?
2What versions of Excel does it support?
3What is the system Requirements of Excel Password Clearer?
4What types of Excel files can I remove password from with Excel Password Clearer?
5What is decryption credit?
6Why the program decrypted my document partially? May I see all document content?
7Can the program recover original password to open the document?
8 Why the program shows, that I have zero decryption credits?
9Does the program send the document to your server, when I decrypt it?
10Can I decrypt my document without Internet access?
11Can your program remove protection from documents with long multilingual passwords?
12What's the difference between the trial version and full version?

 

Frequently Asked Questions (FAQ):

1. Q: What is Excel Password Clearer?

A: Excel Password Clearer is one of the most popular password remover software for removing lost or forgotten passwords for Microsoft Excel. It can remove the password within a few seconds.

2. Q: What versions of Excel does it support?

A: Support all versions of Microsoft Excel 97 - 2010.

3. Q :What is the system Requirements of Excel Password Clearer?

A: Support Windows 8/7/Vista/XP/2012/2008/2003/2000(32-bit or 64-bit); 1 GHz processor (2.4 GHz is recommended); 128 MB of RAM (1 GB is recommended); 4 MB of free hard disk space.

4. Q: What types of Excel files can I remove with Excel Password Clearer?

A: With Excel Password Clearer, you can remove password for Microsoft Excel 97 - 2010.

5. Q: What is decryption credit?

A: The decryption credits represent a number of documents (protected with "open" password) which you can decrypt. To get full information about decryption credits, please visit this page: http://www.asunsoft.com/support/decryption-credits.html

6. Q: Why the program decrypted my document partially? May I see all document content?

A: If you want to decrypt full document, you need to purchase the full version.

7. Q: Can the program recover original password to open the document?

A: The current program version does not allow to recover original password to open the document (in principal), it can only remove it.

8. Q: Why the program shows, that I have zero decryption credits?

A: Zero decryption credits means that you have already decrypted documents and spent all your credits. To decrypt more documents you need to purchase additional credits by selecting "Credits" button or "Help | Add decryption credits" menu item.

9. Q: Does the program send the document to your server, when I decrypt it?

A:The program does NOT send the document to our server. It sends only some service bytes from the document header (these bytes stored in the beginning of the document, but it is not content bytes). Our server does not keep any documents. Your privacy is absolutely guaranteed.

10. Q: Can I decrypt my document without Internet access?

A: Without Internet access the program cannot decrypt documents, protected with "open" password, since it uses our powerful server which requires Internet connection.

11. Q: Can your program remove protection from documents with long multilingual passwords?

A: The program can instantly unprotect documents, protected with "open" password of any length, complexity and language. The strength of the password has no effect on the speed of unprotection.

12. Q: What's the difference between the trial version and full version?

A: Allows to decrypt first 10 rows of the Microsoft Excel documents, protected with "open" password.